Monday, October 15, 2007

The Five Characteristics of a successful ISO Implementation

Lessons Learned:

After over 1500 successful ISO implementations and transitions, IQC has identified,

The Five Characteristics Of a Successful Implementation:

1. Management leads the project.
Management is vocal and visible-providing real leadership, not just lending their support. Management review is used to check progress and to make any necessary changes to the system.
2. Every department is represented.
Implementation is a strategic cross-functional project with the necessary time and resources given to it.
3. It's a business management system, not a quality add-on.
People learn that it's about the way they do business day-to-day. Reaching certification or compliance is only the beginning.
4. Real people write real documents.
The people who must live with the system use the documentation process to identify best practices and develop work flow improvements.
5. Internal auditing is seen as something that helps make the system better. It has as its main purpose continuous improvement, not policing and inspection.

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